Please make sure you supply a delivery address (anywhere in the UK), where there will be someone to sign for your parcel, if choosing any courier delivery service, you can download APC, DPD, Royal Mail & DHL apps to adjust your delivery options with them. PLEASE ALSO PROVIDE A TELEPHONE NUMBER (land line or mobile, we prefer your mobile number, which we pass to our couriers, who will drop you a text with a 1 hour delivery window (2 hour delivery window with APC).
Place your order before 12pm (Midday) Monday - Friday, to receive it the next working day. If your order is placed at the weekend, we will despatch your order on Monday. Not including Bank Holidays and other related UK Public Holidays.
By placing your order by 12pm, we can ensure that the products you have ordered are in stock, rarely are they out of stock, but if they are, Varilight can assemble them for us the same day, so we can despatch them to you for next day delivery.
Please note if you need your order in a hurry, DPD Next Working Day or DPD Timed Delivery Services are your best choice. APC offers a 1-2 Working Day Service.
What happens if I place my order after 12pm?
If the items are in stock, which generally they are as we have increased our own stock holding and have expanded our warehouse, there is a good chance we can despatch your order to you for next working day delivery. In the event that there is zero stock of a product, Varilight, the manufacturer, will make them for us, the following morning, for despatch for that day instead. Occasionally, some Varilight products that are out of stock may be due to plate or insert depletion, in these circumstances, we will contact you, once we have an update from Varilight.
We sell products from other suppliers too, generally these our in stock, although individual despatch updates may be included on the product pages, for example, the Wooden Products are hand built to order and we receive these every Wednesday.
Here are our weekday (Monday to Friday) delivery methods for UK Mainland, Scottish Lowlands, & Wales:
Royal Mail:
RM48 is an inexpensive delivery service upto 1kg and only costs £3.75.
It is a 48 hour tracked service.
APC Courier:
APC 1-2 Working Days delivery which gives you a 2 hour window for delivery only £8
DPD Local Courier:
DPD Local Next Working Day delivery which gives you a 1 hour window for delivery only £10
DPD Local Next Working Day delivery before 12pm is only £21
DPD Local Next Working Day delivery before 10:30am at only £33
Here are our new weekend (Saturday & Sunday) delivery methods for UK Mainland, Scottish Lowlands & Wales:
DPD Local Saturday delivery before 5pm only £35
DPD Local Saturday delivery before 12pm is £45
DPD Local Saturday delivery before 10:30am is £48
DPD Local Sunday delivery before 5pm only £36
DPD Local Sunday delivery before 12pm is £46
Please remember, the MySwitchShop office is closed at the weekend (Bank Holidays and other National Holidays), so if you require a Saturday or Sunday delivery, please make sure you place your order on any day in the week but before noon on Friday.
Please Note: APC & DPD Local may deliver up until 7pm, although if your order is being delivered to a business address, they will do their best for it to be delivered before 5pm.
If customers choose DPD Local as their courier option, their order will be delivered within a 1 hour delivery window the following day. This service also allows the customer to change delivery time or even date, and where to deliver the item to, via an automated email and text message from DPD Local directly. This service also includes, ‘Follow My Parcel’, which enables you to view the progress of your parcel on a map. DPD also have their own app, which can give you better control of your package delivery. APC also has a tracking app. If you add delivery details to your order (safe place to leave order etc) please ensure you make the relevant changes in the Courier apps, as often we cannot add these details ourselves.
Here are our weekday (Monday to Friday) delivery methods for the rest of the UK, including Scottish Highlands & Islands, including deliveries to Scilly Isles. For Isle of Man & Channel Islands, these are now sent with DHL. We have an automated service with DHL, where price is shown directly at checkout with your location in mind, and the weight/volumetrics of your order. :
DPD Courier 1-2 Working Days delivery with a 1 hour delivery window £33 for Scottish Highlands & Islands
DPD Local 2-3 Days To Guernsey is £33.
DPD Local 2-3 Days To Jersey is £33.
DPD Local 2-3 Days To Alderney, Herm, Sark is £69.
DPD Local 2-3 Days Delivery To Isle Of Man is £20.
DPD Local 1-2 Days Delivery To Isle Of Wight is £32.
DPD Local 1-2 Days Delivery To Scilly Isles is £33.
DPD Local 2-3 Days Delivery To Scottish Highlands is £33.
DPD Local 2-3 Days Delivery To Scottish Offshore is £33.
DPD Local 2-3 Days Delivery To Northern Ireland is £50.
(DPD Local are usually a Next Day Service, but may take an extra day or two depending on your location).
We can now offer delivery for the same day. For this service please ring us on 01293 851194 or 851157, where we can provide a quote for you.
We do not make any profits from Delivery costs.
All our delivery methods require a signature when delivered, please make sure you are in when it is delivered, or alternatively choose a different delivery address that we can deliver to; Although you are able to add extra delivery details in the comments box at checkout, it is best to make the relevant changes in the Courier apps, as often we cannot add these details ourselves. Please remember if you ask for your order to be left with a neighbour or in a safe place of your choice, it will be your responsibility if it ‘wanders off’. Please avoid choosing it to be left in your dustbin!
Next Day Delivery means Next Working Day.
International Delivery:
All international orders are now sent with DHL, including Northern and Southern Ireland, and UK Islands We have an automated service with DHL, where price is shown directly at checkout with your location in mind, and the weight/volumetrics of your order.
European & International Delivery Services.
DHL There are 2 services:
DHL EXPRESS: For customers worldwide who need their orders fast.
DHL ECONOMY SELECT: For customers (mainly European) who prefer a less expensive service but may take a bit longer to arrive.
DHL EXPRESS: 1 Day Zone 1
GB:GY, GB:JE, GB:IM, GB:TR21-25, GB:PO, GB:BT, IE, LU, NL
DHL EXPRESS: 1 Day Zone 2
FR, DE, MC
DHL EXPRESS: 1-2 Days Zone 3
DHL ECONOMY SELECT: 2-5 Days Zone 3 (30kg)
AT, DK, FI, IT, PT, SM, ES, SE
DHL EXPRESS: 1-3 Days Zone 4
DHL ECONOMY SELECT: 3-6 Days Zone 4 (30kg)
AD, BG, HR, CY, CZ, EE, GR, HU, LV, LT, MT, PL, RO, SK, SI
DHL EXPRESS: 1-4 Days Zone 5
DHL ECONOMY SELECT: 4-6 Days Zone 5 (30kg)
AL, BY, IC, FO, GI, IS, IL, KV, LI, MK, MD, ME, NO, RS, CH, TR
DHL EXPRESS: USA 1-2 Days Zone 6
US
DHL EXPRESS: 2-3 Days Zone 7
CA, MX, UA
DHL EXPRESS: 2-4 Days Zone 8
AU, BD, BT, KH, CN, HK, IN, ID, JP, KR, LA, MO, MY, NP, SG, LK, TW, TH, AE, VN
DHL EXPRESS: 2-6 Days Zone 9
BH, BN, JO, KW, NZ, OM, QA, SA, SB, ZA, YE
DHL EXPRESS: 2-7 Days Zone 10
AF, DZ, AS, AO, AI, AG, AR, AM, AW, AZ, BS, BB, BZ, BJ, BM, BO, BW, BR, BF, BI, CM, CV, KY, CF, TD, CL, CO, KM, CG, CR, CU, XC, DJ, DO, EC, EG, SV, ER, ET, FK, FJ, GF, GA, GM, GE, GH, GD, GT, GP, GU, GN, GY, HT, HN, IR, IQ, JM, KZ, KE, KI, KP, KG, LB, LS, LR, LY, MG, MW, MV, ML, MH, MQ, MR, MU, YT, FM, MN, MS, MA, MZ, NA, NR, XN, NC, NI, NG, NE, NU, PK, PW, PA, PG, PY, PE
DHL Express By Air 3-5 Days To Russian Federation (Business Addresses ONLY)
RU, RUS
PLEASE NOTE: WE CAN ONLY DESPATCH TO BUSINESS ADDRESSES TO RUSSIAN FEDERATION, WE ARE NOT RESPONSIBLE IF CUSTOMERS USE A HOME ADDRESS AND DHL RETURN THE ORDER BACK TO US, COURIER COST WILL STILL BE TAKEN FROM CUSTOMER.
We are looking at other couriers and will update this page when we find other solutions.